Get Payroll Up and Running With Confidence

Work hand-in-hand with ClockOn’s implementation specialists through a clear, step-by-step process designed to get your team trained, compliant, and confidently processing payroll in just a few weeks.

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The ClockOn Implementation Process is a structured, collaborative rollout designed to get new customers fully set up, trained, and confident in running payroll within a few weeks. It’s based on clear stages that ensure accuracy, compliance, and smooth adoption.

Here’s how it works:

1. Data Collection

You provide key business details through the Data Collection Checklist and Setup Wizard.
This includes employee details, pay structures, awards, and business settings.

  • Timeframe: Depends on how quickly data is provided (usually 10–14 working days)

  • Goal: Ensure all required payroll, roster, and employee data is captured accurately

 

2. Data Setup

ClockOn’s implementation team uses the collected data to build your database.
They configure your awards, pay rules, and perform a Pre-Pay Check to validate accuracy.

  • Typical Timeframe: 10–14 working days after receiving data

  • Activities:

    • Data cleaning and validation

    • Award and rule configuration

    • Preparation for deployment

Customer sign-off is required after the Pre-Pay Check.

 

3. Training

Before going live, your team completes 5–8 online training sessions (approx. 1 hour each).
These interactive sessions cover:

  • Rostering

  • Timesheets

  • System Administration

  • Payroll Processing

  • Timeframe: Conducted collaboratively, often over one payroll period

  • Outcome: Your key team members are confident using ClockOn before the first live pay run

 

4. Deployment

Once you approve the setup, the system is deployed to the required server or cloud location.
ClockOn’s technical team helps:

  • Install the desktop or cloud application

  • Test the connection with any biometric or tablet scanners

  • Confirm that everything is operational

  • Timeframe: 1–3 pay periods from deployment to go-live

Customer sign-off occurs after a successful Parallel Pay, where a payroll run is processed side-by-side with your old system to verify accuracy.

 

5. Go Live Assistance

This is your first live pay period using ClockOn.
Employees begin clocking on/off, and the implementation team assists with:

  • Entering Year-To-Date (YTD) figures

  • Processing your first payroll in ClockOn

  • Ensuring all compliance settings and reports are correct

  • Support: Dedicated assistance and post-go-live monitoring available

  • Note: Go Live assistance fees apply

 

End-to-End Timeframe

Most implementations take between 3–6 weeks depending on data readiness, scheduling, and payroll complexity.

 

Real Rollouts. Real Outcomes.

See how real businesses achieved fast, compliant payroll rollouts through ClockOn’s structured implementation process.

  • Upper Hunter Shire Council: Completed in 28 days with phased rollout and 24/7 post-implementation support.

  • Nexus Healthcare Group: Migrated 303 employees in 26 days, cutting payroll processing from two days to one hour.

  • Beezwax Business Solutions: 27-day completion for 100+ pharmacy clients, integrating payroll, T&A, and analytics.

"The support from ClockOn during the implementation and change-over period was exceptional; the training provided was concise and the system itself very user friendly"

⭐⭐⭐⭐⭐
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CEO, Ettalong Bowling Club

Frequently Asked Questions

Got questions? We’ve got answers!
 
How long does setup take?

Most customers go live within 4–6 weeks. The exact timing depends on how quickly payroll and employee data is supplied and how many pay rules or awards need configuration. We’ll provide a clear project timeline once data collection begins.

What do we need to provide to get started?

You’ll receive a simple Data Collection Checklist covering employee information, pay structures, awards, and business settings. The more complete your data, the faster we can finalise your setup.

Do we get help setting up awards and pay rules?

Yes. Our implementation specialists configure your awards, allowances, and penalty rules for you, including validations against Fair Work standards. You’ll review and sign off after a Pre-Pay Check to confirm accuracy.

What training is included?

We provide live online sessions tailored to your business. These cover rostering, timesheets, system admin, and payroll processing - ensuring your key team members are confident before the first live pay run.

What if I already use Xero or MYOB?

ClockOn connects with accounting platforms like Xero and MYOB. During deployment, our technical team will test these connections to make sure everything works smoothly.

How do we know the setup is correct before going live?

We run a Parallel Pay {processing your payroll side-by-side with your old system} to confirm all calculations and reports match before your first live pay. You’ll only go live once you’re satisfied.

What support do we get after going live?

Dedicated Go Live assistance is included, with the option for extended post-implementation monitoring. Our support team is Australian-based and ready to assist with any payroll, compliance, or configuration questions.

What happens if we have complex awards or multiple locations?

Our system handles multi-site operations, higher-duties allowances, and complex award structures. Your implementation specialist will map these correctly so compliance is maintained across every site or roster.